Terms and Conditions

Faulty Goods

We do our best to ensure that our products are of a high standard and reach our customers in good condition. If you should find that the products you have received are damaged or faulty in some way, please let us know and we will remedy the situation as per the consumer guarantees act.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. After you have recieved confirmation, please allow up to 3 business days for delivery.